Before Help Arrives
- Shut off the water source if it's safe to reach
- Turn off electricity to affected areas if accessible from a dry location
- Move furniture, rugs, and belongings away from standing water
- Avoid walking through standing water near outlets or electrical panels
When You Call
- Describe the water source if known (pipe, appliance, storm, etc.)
- Note which rooms or areas are affected
- Share your address and the best contact number
During Extraction & Drying
- Keep pets and children away from the work area
- Let the drying equipment run as recommended, without turning it off early
- Ask questions about the process at any point — our team is happy to explain